Against the background of the Coronavirus outbreak, we wanted to get in touch to set out our current arrangements for business as usual whilst also being able to keep our staff both fully supported and safe.
After initial in-house planning, as from Thursday 12 March last week, we have enabled our staff to work from home as they see fit. In the current circumstances, there will continue to be a presence in the office pending further government advice. All our systems are accessible from remote locations and all functionality is unaffected, enabling colleagues to carry out their duties as though they were in the office. This has been a central part of our business continuity plan and we remain confident it is both sustainable and able to deliver.
More broadly, we continue to run our business as usual with the aim of providing the same uninterrupted level of service you would expect under normal conditions. Following on from government advice, we have introduced measures to help minimise risks for our colleagues and clients, including the delay or cancellation of client-facing meetings and in turn, we would encourage communication by telephone, email or conference calling.
Any member of staff who feels unwell is asked to inform the office in the first instance and stay at home whilst further decisions are taken in line with health authority and government advice.
We will continue to monitor government advice and in turn, update our responses and policies accordingly. These are unprecedented times with the market volatility adding an additional consideration. Against this, we remain both focused and determined to deliver the best outcomes for you and your clients with the assets that you have entrusted with us. We believe we have taken the appropriate steps so far to enable this but remain attentive to future developments as they unfold.
Should you have any questions please do not hesitate to contact us.
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